Annie Best Practices

The Report Issue feature allows you to send feedback directly to our training team on how Annie handled a conversation. This allows us to customize ...

We’re always working to improve Annie’s performance — and your feedback is essential. Whether Annie needs additional training, made a mistake, or hand...

The Mark as Handled feature helps you keep your Conversations inbox organized by allowing you to indicate when a conversation no longer needs your a...

Important : This article is for general informational purposes only and does not constitute legal advice. Laws vary by state and change over time. You...